Our communications should answer for the intended audience the questions: 

  • So what?
  • Who cares?
  • What’s in it for me? 

To help you determine if a proposed story or piece of content aligns with the messaging pillars of our brand framework – redefining student success, research & innovation powerhouse, premier metropolitan university – and qualifies as audience-centric, we have created the following checklists.

What do we mean by audience-centric? It’s our way of describing something that people, especially those outside academia, want to read.


Supporting our messaging pillars

Does the proposed story/content...

  • Demonstrate student success or describe the student experience?
  • Highlight research and innovation?
  • Demonstrate community engagement or ties to the city/region?
  • Highlight university goals, expertise or strategic priorities?
  • Show how UofL is a great place to work?

Audience Centric

The story/content will be of interest to...

  • Prospective students and parents
  • Potential donors and partners
  • Faculty and staff
  • Current students and parents
  • Alumni
  • General public
  • Policy and decision makers

The story/content is, or can be made to be...

  • Consumable, valuable and easy to understand
  • Beautiful, compelling and have visual stopping power
  • Extensible and able to be developed across multiple content types
  • Engaging and aligns with what has performed well in the past, based on analytics